|
|
|
|
View previous topic :: View next topic |
Author |
Message |
HR-Trevor Boss Type Guy
Joined: 04 Oct 2002 Posts: 6683 Location: Louisville, KY
|
Posted: Sun Jul 30, 2006 3:09 am Post subject: Service Interruption |
|
|
Alternatively titled, "Comcast Sucks".
I have a tech scheduled to come out Monday morning to check the lines and likely swap out the UBR (cable modem/router). We've had probably four different UBR's in the last year, and completely new lines have been run out here, but problems still raise their ugly head from time to time. Lately (past 24-48 hours) players get randomly dropped en masse. While they can log back in quickly, it's still annoying and I'm pressing Comcast on the matter.
We've also had a problem wherein the UBR loses its configuration which only Comcast can correct, and this has caused two downtimes of several hours in the past 30 days. I am hoping new equipment will also correct this problem. _________________ "Wise men talk because they have something to say; fools, because they have to say something." -- Plato
-- Trevor Rage / Rich Mondy |
|
Back to top » |
|
|
HR-Trevor Boss Type Guy
Joined: 04 Oct 2002 Posts: 6683 Location: Louisville, KY
|
Posted: Mon Jul 31, 2006 10:12 am Post subject: |
|
|
Comcast has advised me that a problem in the area has been located and they'll be working on it. It is possible, but not assured, that the problem will be fixed today.
There is a possibility of some downtime, should their maintenance work require it. _________________ "Wise men talk because they have something to say; fools, because they have to say something." -- Plato
-- Trevor Rage / Rich Mondy |
|
Back to top » |
|
|
HR-Trevor Boss Type Guy
Joined: 04 Oct 2002 Posts: 6683 Location: Louisville, KY
|
Posted: Thu Aug 03, 2006 4:00 pm Post subject: |
|
|
Just an update -
I'm keeping on Comcast about this. There's been a total of at least four techs involved on the task, but they seem pretty clueless as to the actual problem/solution. It's some sort of intermittent issue in the area, that's all we know. However, I'll keep on them about it and hopefully have this resolved soon. _________________ "Wise men talk because they have something to say; fools, because they have to say something." -- Plato
-- Trevor Rage / Rich Mondy |
|
Back to top » |
|
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
|
|
|
|
|
|